We call on the National Registration Department to upgrade all the facilities for the Mykad application including effective monitoring, so that applicants would not have to experience so much hassle

Press Statement
by Dr Tan Seng Giaw

(Kuala Lumpur, Tuesday): The Home Minister Datuk Azmi Khalid announces the measures to ease the difficulty faced by people applying for Mykad. While trying to upgrade the facilities, he should also concentrate on monitoring the headquarters and various branches of the department. 

People are unhappy because of the real hassle with Mykad application at the various outlets. For example, some start queuing outside the branch at the Desa Complex, 8th Mile Kepong, at or before 6.00 AM. Once the tickets issued reaches 350 on each weekday or 200 on Saturday, they have to return on another day. Those who come to collect the completed card may have to wait one hour or more. Meanwhile, other matters such as registering births, deaths and marriage go on as usual.


The department is trying to improve the situation, like letting the public go to its headquarters and Shah Alam on Sunday. But, we hope that the service will be better in all branches. Is it possible for using the facilities in Pos Malaysia?


As millions of people have another 21 months (until 31 December, 2005) to apply for Mykad, the problems of shortage of staff, inadequate facilities and long waiting hours persist. Each applicant may have to leave his or her work for one or more days. If the department does not provide good facilities and access, it would be unfair to fine the applicants who are late in collecting their cards. Will the number of trained staff be increased? Will the facilities be upgraded? Will other agencies such as Pos Malaysia be allowed to process Mykad?


We are proud of the Malaysia innovation of Mykad technology. We shall even be happier if the facilities and the ease of application for the cards are as modern.




* Dr Tan Seng Giaw, DAP National Vice-Chairman and MP for Kepong