It is highly irresponsible and totally unacceptable for Jabatan Perkhimatan Awam (JPA) to order its third party intermediary Oratis Services Sdn Bhd to stop all supplies of medicines and medical equipment to pensioners effective Feb 28 without giving prior notice to pensioners as well as informing them how and where they can continue to get their necessary medicines.
Such action of leaving the pensioners in the lurch is inhumane.
This is an issue which involves medication required daily by patients, it is threfore unbelievable that JPA could make such a decision without taking into consideration the impact of the decision.
What is the cause for this sudden stop supply order? Is it possible that JPA cannot afford to pay the cost anymore and does not intend to continue to bear the pensioners’ medical costs? Or is it because JPA has decided to terminate Oratis’s contract? If that is so, why has not JPA announced the name of the new intermediary? Or if JPA has got a new system for pensioners to continue to obtain their medicine, why has it kept silent about it?
JPA director general must explain what has brought about such abrupt order that will affect the federal pensioners.
However, it must be stressed that there can be no justification for such irresponsible and inhumane decision.
Heads must roll for those who have created the mess that results in this irresponsible and unacceptable decision.