I am deeply disappointed with the Ministry of Health (KKM) over the recent ePlacement system glitch , which has disrupted the placement process for 2,245 doctors.
These doctors, who were previously employed on a contract basis, were offered permanent positions and required to log into the ePlacement system to select their postings at hospitals across the country. Given the limited availability of spots in their preferred locations, over 2,000 doctors had to arrange time off work on 27th February 2025 to participate in this highly competitive placement process. Unfortunately, on the day of placement, there was a glitch in the ePlacement system. Despite the glitch, the doctors involved managed to make their selections.
Once selections were made, many doctors proceeded to make irreversible financial, logistical, and personal commitments based on their assigned placements. This includes securing accommodation, arranging transportation, and making other necessary preparations, all of which involved significant financial costs.
However, on 6th March, after the process had concluded, the MOH abruptly announced the invalidation of all placements due to the ePlacement system glitch. Doctors were informed that they would have to reapply for placements on 17th March, causing widespread frustration and uncertainty.
Despite their frustrations, doctors once again prepared for the reapplication process by adjusting their work schedules and arranging for leave. Yet, at 11:48 PM on 15th March (less than two days before the scheduled application) KKM’s Human Resources Division sent an email informing doctors that the placement process was postponed yet again.
It appears that the ministry has not learned from their previous missteps. This last-minute and irresponsible handling of such a crucial process is unacceptable. It wastes time, resources, and, most importantly, undermines the well-being of these junior doctors. Such abrupt changes not only cause unnecessary stress but also demonstrate a blatant disregard for the dedication and sacrifices of our medical professionals.
Doctors should not be subjected to such chaos and uncertainty when securing their work placements. It is undermining the trust and morale of the affected doctors, who are now left in an uncertain situation. The credibility of MOH is at stake. I urge the Minister of Health to take immediate action to resolve this issue efficiently and ensure that such disruptions do not happen again. Our doctors are already overburdened with their duties. Let us not make it harder for them to serve the public.